Exchange By Mail

Exchange By Mail

We will gladly exchange any damaged products via our exchange by mail program. Please follow these steps in order to recieved an exchange for your damaged product.

1. Email a picture of your damaged product to clickithotcold@yahoo.com.
2. Go to clickithotcold.com and click on Exchange By Mail.
3. Add the exchange by mail to your shopping cart. This will cover the shipping and handling charges to send you a replacement.
4. Add any instructions or notes for example the color you would like.
5. Once the order is recieved we will ship you out a replacement for your damaged product.
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